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Key Benefits

We manage your IBM storage environment like it’s our own - so you can focus on what matters most.
  1. Expert Troubleshooting and Resolution Our team understands the intricacies of IBM storage systems, ensuring issues are quickly diagnosed and resolved.
  2. Customised Storage Management Support tailored to your storage architecture, business needs, and performance goals.
  3. Integrated Resilience and Cybersecurity Align storage with your backup, recovery, and security strategies for peace of mind.
  4. Continuous Monitoring and Optimisation Proactive tuning and maintenance to prevent problems before they start.
  5. Strategic Guidance and Roadmapping Beyond day-to-day support, we help you plan for growth, compliance, and tech evolution.

About this Solution

Our Approach to IBM Storage Support

OneTeam IT offers more than reactive support - we deliver proactive service with a long-term lens. We monitor performance, optimise resource use, and adapt configurations to match your evolving business needs. Our close relationships with vendors like Precisely also give us access to escalation pathways and updates others may miss.

Here’s how we work:

  • Assess your current storage architecture and usage
  • Establish clear SLAs and performance benchmarks
  • Implement regular maintenance and patching cycles
  • Provide visibility into storage health and usage trends
  • Align storage policies with broader IT governance and cybersecurity strategies

With OneTeam IT, your IBM storage is in expert hands - supported by a responsive, knowledgeable team that’s committed to keeping your infrastructure running smoothly.

Why IBM Storage Needs Specialised Support

IBM storage environments are powerful - but they’re also complex. To keep your systems performing at their peak, you need more than basic IT support. You need experts who understand IBM technology inside and out. OneTeam IT provides deep, practical experience with IBM storage systems, helping you reduce risk, improve efficiency, and avoid unnecessary disruption.

Our IBM Storage Services include:

  • Ongoing monitoring and management
  • Issue resolution and root cause analysis
  • Storage capacity planning and optimisation
  • Integration with backup and disaster recovery strategies
  • Assistance with storage lifecycle, upgrades, and migrations
  • Support for audit and compliance requirements

We support major IBM storage platforms and work in close collaboration with your IT and business teams to keep data accessible, secure, and high-performing.

Partnering with IBM and OneTeam IT has been a transformative experience for QCIF. Their expertise in implementing high performing technology solutions has significantly enhanced our research capabilities, enabling us to tackle more complex and demanding projects
Queensland Cyber Infrastructure Foundation
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Queensland Cyber Infrastructure Foundation

Success Stories

Find out more about the benefits of working with us and how we demonstrate real value to our customers.
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